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Phishing alert from online banking provider

09-30-08

Digital Insight, Columbia Credit Union's online banking provider, has notified the credit union about a current phishing scam directed at its partner financial institutions and their members. Columbia Credit Union members should be careful to avoid being tricked into providing sensitive financial informtion by this fraudulant email, which appear to be from an official Digital Insight source. Digital Insight is currently working to shut down the sites that these phishing emails link to.

Some of the false email addresses that users have reported include:

  • customer-support@digitalinsight.com
  • admin@support.digitalinsight.com
  • admin-support@digitalinsight.com
  • customer-care@digitalinsight.com
  • accounts@digitalinsight.com
  • support@update.digitalinsight.com
  • administration@digitallnsight.com

Sample Phishing Email

From: customer-care@digitalinsight.com
Date: Sept 28, 2008
To: <name>
Subject: Attention - Important Notification!

As a [Name of Financial Institution] customer, your privacy and security is a primary task for us. We have been dedicated to customer safety and protection and our mission remains as strong as ever.  We inform you that your Net Banking account is about to expire. It is strongly recommended to update it immediately. Update form is located here: [LINK]

Report Phishing
If you received this email or other suspicious communications, please forward a copy to abuse@columbiacu.org. If you responded to the scheme, immediately notify our Member Service Call Center at 360.891.4000.

» What is Phishing?
» Learn About Reporting Fraud

Be Prepared
Even with our protection measures in place, it's important for you to be able to identify phishing. Check out our Identity Protection Center to learn more about phishing, and take a quick quiz to test your detective skills.


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